Deliverability & Abuse Policy

What our mail infrastructure does, why you might see it in your logs, and how to reach a human about it.

What this infrastructure is

VideoMarketingBlast operates an in-house email verification system used to check whether an address is likely to accept mail before we or our clients send a marketing campaign to it. If you run a mail server and see a connection from our infrastructure, it was almost certainly a single SMTP session that issued an EHLO, a MAIL FROM, a RCPT TO for one address, and then QUIT — no message content is ever transmitted (no DATA command).

What it is not

• It does not send bulk or unsolicited email itself.
• It does not harvest addresses from your server — it only checks addresses already supplied to us by a client running a permission-based marketing campaign.
• It is not used to bypass or defeat any anti-spam control on your system. If our probing is causing you a problem, tell us and we will stop immediately for the domain(s) you specify.

Our sending identity

Rate limits and retries

We probe at a deliberately low rate per destination domain. If your server returns a 4xx greylisting response, we treat that as "try again later" — never as a negative result — and retry on a 15 minute / 1 hour / 4 hour backoff schedule.

Report a problem or ask us to stop

Email abuse@videomarketingblast.com or postmaster@videomarketingblast.com with the domain or IP in question. Both addresses are monitored by a person, not a ticket queue that nobody reads. We will acknowledge abuse reports and stop probing any domain on request.

Acceptable use

We comply with our upstream infrastructure provider's Terms of Service and Acceptable Use Policy, and we expect the same of any client campaign this infrastructure supports: truthful headers, a working opt-out mechanism, and no misrepresentation of the message's point of origin, consistent with the CAN-SPAM Act and California's Business & Professions Code §17529.5.